What is Extended Access?
Extended Access was rolled out as a national target for all primary care to improve access to General Practice routine appointments. Extended Access is a service for any patient registered with a GP in the Harrogate and Rural District Area (HaRD) and is an extension of their GP Surgery service.
The service offers pre-bookable, routine primary care appointments with a range of health care professionals such as GP’s, Nurses, Physiotherapists, Pharmacists, Advanced Care Practitioner and Health Care Assistants. Appointments are available across Hub Extended Access sites from 4.00pm to 8.00pm on Mondays to Fridays and 8.30am to 1.00pm on Saturdays, Sundays and Bank holidays.
How do you book an Extended Access appointment?
All appointments must initially be booked with the patient’s registered GP Surgery. The patient will be asked to share their medical record with the health care professionals providing care in Extended Access. This is to ensure that the right treatment, medication and referral for further treatment, if required, is received. Follow up appointments within the extended access service can be made when attending extended access, if required.
Who will you see at an appointment?
The Extended Access service employs local doctors and health professionals where possible, but also works with a number of regular clinicians who provide services. Patients may not be seen by their usual clinician or one they know in Extended Access, but all health care professionals work with Yorkshire Health Network to provide a high standard of care.
For further details please see our YHN Patient Leaflet
Good to know
We find access to smear appointments, blood tests and medication review appointments popular for those unable to access care during the working day and in fact we were the first in the country to provide smears in Extended Access.
Extended Access complaints process. Click here to see our Complaints Policy